I repeated with another brand new HP genuine cartridge. I changed the ink cartridge to a brand new HP genuine one but its still not printing black - colours are fine. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+ Operating System: Microsoft Windows 10 (64-bit) The black ink was low but not faded when a black text document suddenly printed out completely blank.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.Trust INKredible for reliable and affordable ink.
This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.